Accessibility policy and plan
Supply Ontario is committed to the core principles of the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and its regulations. Our goal is to ensure that all Ontarians can access our goods, services, facilities and information when and how they need them, without barriers. To meet this goal, we have developed an accessibility policy and accessibility plan as well as other accessibility documents that are required by the AODA.
- Read our Accessibility for Ontarians with Disabilities Policy (PDF).
- Read our Accessibility for Ontarians with Disabilities Plan (PDF).
- Read our Temporary Disruption Notice Process document (PDF).
- Read our Accessible Customer Service Training document (PDF).
- Read our Feedback Process document (PDF).
Request an alternate format
We understand accessibility needs are not the same for everyone. If you require information (including the documentation outlined above) in an accessible format or with communication support, please contact us at [email protected].
We will consult with you about the suitability of an accessible format or communication support and will provide the material you requested in an appropriate format in a timely manner. If there is a cost for this material, you will be charged no more than the regular costs charged to other persons.
Send feedback:
We welcome and appreciate comments about our programs and services, including feedback on how we can improve the way we serve people with disabilities. You can share your feedback by:
- Using the form on our Contact Us page;
- Sending mail to:
Supply Ontario
200 Front St W, Suite 800
Toronto, ON M5V 3K2